Frequently Asked Questions:
How long does it take to complete the adventure?
Plan to spend approximately 3-4 hours with us. The zipline adventure is approximately 2 hours in length, plus additional time for check-in, orientation, training and hike to our course.
What if I am afraid of heights?
It is not uncommon to have a fear of heights. Many people who have a fear of heights are still able to enjoy our zipline . Our certified guides are thoroughly trained in zipline course procedures, and will be with you throughout the entire course to answer all your questions, and provide support.
How high will I be off the ground?
During the adventure you will be anywhere from 0 feet to 90 feet above the ground.
What to bring?
You will need to wear:
close-toed shoes (such as tennis shoes).
Wear comfortable clothing, but please avoid loose clothing .
Long hair needs to be tied back.
Women should not wear skirts. Dress for the weather (rainforest). We do operate in the rain, so please be prepared. extra Short, baggy clothes, and loose jewelry are not recommended. Also, please remove all things from your pockets, such as cell phones and wallets. You don’t want them falling out during the adventure. We do have a secure place to store your valuables, but we prefer that you leave valuables at home or locked in your car.
Have any medication needed on hand such as inhalers, nitroglycerine pills, or epi-pens.
If you wear glasses or sunglasses make sure they are secure and will stay on your face.
Cameras are permitted. Wrist straps are recommended for securing purposes
YZA is not responsible for property lost or damaged during the adventure.
Do you operate in the rain?
Yes, we operate in the rain. Rainjacket or Poncho.
How safe is it?
All adventure activities done above the ground carry certain inherent risks. We have taken numerous steps to mitigate these risks. Our course was built to meet or exceed ACCT and PRCA professional building standards. Our certified guides (by Project Adventure-www.pa.org and OSHA) are professionally trained and our equipment is very high quality. The course and equipment are inspected daily.
What if I have never done a zipline course before?
The majority of our participants have never done a zipline course before. Don’t worry, your guides will give you a complete orientation before we take you on the adventure.
How long is the zipline course?
The zipline course is 1,855 feet long approx., consisting of 3 ziplines and 1 Rappells.
Who can zip?
The zipline adventure is designed for use by participants of average mobility and strength, and who are in reasonably good health. No children under the age of 10 or weighing less than 80 pounds will be allowed to participate in our zipline adventure. Children between the ages of 10 – 18 must be accompanied by an adult (over 21). Approximate weight range for all participants is between 80 to 230 pounds for gentlemen or 200 pound for ladys. Each participant must be physically able to control the speed of their travel along the ziplines . Participants must also be able pull themselves along the zip cable a few feet in the event they lose momentum before reaching any given landing platform. There is a 20 min. nature walk in the adventure on an unpaved trail at an incline of about 20%. Each participant must be able to complete this walk.
What equipment will I wear on the course?
You will be fitted with a seat harness and a doble pulleys system, gloves, and a helmet.
How can I pay?
You can pay for your adventure cash or in travelers check, in this moment we are not accepting credit card.
When do I need to arrive for my adventure?
You must arrive at least 10 minutes prior to your scheduled adventure time on the meeting point (road PR-992 at Km 4.0 Basketball parking lot). This will give you enough time to check-in and prepare for your adventure.
Are reservations required?
Yes; each one of our adventure groups is limited to 15 participants and requires two guides. To enable us to provide you with the best experience, we recommend reservations. If you do not have a reservation, we will do our best to accommodate you on a space available.
How much should I tip my guides?
Our guides are professional trainer with a educational background in natural history, to ensure that you have a educational, enjoyable, and memorable experience. The tipping guide line in the industry standard of 15-20% per person.
Can I zip if I’m pregnant?
Pregnant women are advised not to do the Adventure.
What if I have more questions?
If you have more questions, please contact us at: email@example.com or call us to: 1-787-242-3368.